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General terms and conditions of Sportkid e-shop

1. General conditions

1.1. General conditions (hereinafter: Terms & Conditions) are valid for all legal relations arising between all persons (hereinafter: the Buyers) and e-store www.sportkid.eu, owned by Sportkid.eu OÜ reg. #12421770, (hereinafter: the Seller), as a result of the purchase of goods in the e-store.

1.2. In the event of occurrence, fulfilment and termination of legal relations arising from the purchase of goods through the e-store of the Seller, or in the interpretation thereof, as well as in the course of resolving any disputes related to them, the Conditions apply, or in the absence of relevant provisions in the Terms & Conditions, will be applied the current legislation of the Republic of Estonia.

1.3. The range of products can be changed without prior notice.

1.4. When placing an order in the e-store of the Seller and when making a payment, the Buyer confirms that he has read the Terms and Conditions and agrees with them.

In case the Buyer has additional questions, clarifications and other issues about the goods, please provide them in written or oral form until the order is confirmed. The Seller shall not be responsible for the discrepancy of the purchased goods with the requirements of the Buyer after placing the order.

1.5. When using the Seller’s site, the Buyer gives its clear consent to the Seller to process his personal data.

 

2. Prices

2.1. All prices are include VAT.

2.2. The prices in the e-store are valid at the time of placing the order and paying the invoice.

2.2. The Seller reserves the right to change prices.

 

3. Shopping cart & ordering

3.1. When placing an order, it should be understood that for individuals the basic rules of the purchase are the present Terms & Conditions valid at the time of the order placing, while for legal entities a separate Contract is drawn up.

3.2. You can change the number of items in the shopping cart. To confirm the changes, you have to press the "Update quantity" button. To continue the order placing please click on the "Continue" button and you will be redirected to the Buyer's data page.

3.3. On the Buyer's data page fill in the required fields and click the "Continue" button.

3.4. Be careful when filling in the fields with data about the goods, recipient and contact information in order to avoid delays and misunderstandings during delivery. The Seller (or the courier company authorized by him) is not liable for delays in delivery and other misunderstandings if they are caused by inaccuracy or incorrectness of the data entered by the Buyer.

3.5. The Seller sends a confirmation to the Buyer about the acceptance of the order.

3.6. The sale Contract (hereinafter referred to as the “Contract”) is considered concluded (entered into force) from the moment of payment receiving in full to the Seller's account after the order confirmation.

 

4. Payment terms

4.1. To pay for goods, you need to choose a convenient method of payment at the page of ordering. You can pay for the order:

1)      through an online bank or PayPal system;

2)      against a Seller’s Invoice by clicking on the "pay by Invoice" button at the order confirmation page. After that an Invoice will be sent to the e-mail address. Confirmation of the order will be sent by e-mail after paying the Invoice in full;

4.2. The order and the Invoice will be canceled in case the payment is not received within 5 working days from the moment the order is received and an Invoice sent.

 

5. Delivery and transfer of goods

5.1. After the Contract entry into force in accordance with the Terms & Conditions, the goods with the necessary shipping documents are delivered to the address and within the necessary time specified by the Buyer. The Buyer is obliged to take the goods at the appointed place and time. The shipping address is not subject to change.

The Seller does not bear responsibility:

1)      for delay and misunderstandings in the delivery of goods arising due to incorrect order placement by the Buyer;

2)      for delay in delivery due to the fault of courier service;

3)      for damage to the packaging and/or goods in the event that the Buyer accepted the goods from the courier and signed the necessary documents.

In case of any damage, please immediately contact the courier and the Seller, provide a correct description and photos of the damage, and do not sign documents for receipt until further instructions from the Seller.

5.2. The ownership of the goods passes to the Buyer at the time of payment of the full cost and signing of the consignment note at the time of goods transfer to the Buyer at the delivery point.

 

6. Contract rejection and return of goods

6.1. After receiving the goods, the Buyer can return it (the right to reject the Contract) or exchange for another goods within 14 calendar days from the date of receipt of the goods by sending an appropriate application for the return of the goods to the Seller’s e-mail address (info@sportkid.eu), or using the standard application form for the withdrawal (sample forms are available at the link:

https://www.riigiteataja.ee/aktilisa/1030/1201/4001/JM_m41_lisa1.pdf#

or https://www.riigiteataja.ee/aktilisa/1030/1201/4001/JM_m41_lisa2.pdf#) and returning the goods to the Buyer.

The Buyer shall immediately, but not later than within 14 calendar days from the submission of the application for return of the goods, send the goods back to the Seller.

6.2. All costs associated with the return of goods are borne by the Buyer.

6.3. In the event of a return of the goods with signs of use, the Seller has the right to refuse acceptance of the goods. In case of disagreement of the Buyer with the non-return of the returned goods, the Parties have the right to attract an independent expert for evaluation. The costs for an independent examination are borne by the guilty party.

6.4. In case of Contract rejection the Buyer shall be refunded the amount paid to the account of the Buyer no later than 14 calendar days after the Seller receives the message of return and confirmation of receipt of the goods by the Seller. Shipping costs are not refundable.

6.5. Returned goods should not be used and should be in the original packaging. Returned goods should be complete (contain all items that were in the package). If the goods were purchased during the sale, where a different product was attached to the goods, the full set (i.e. all the goods) must be returned.

6.6. The purchased goods are not refundable if it is manufactured according to the Buyers’ personal requirements, by special order, or on the Buyers’ terms. In addition, the goods in a sealed package that are not refundable for medical and hygienic reasons in the event that such goods were unpacked after delivery are not refundable.

 

7. Guarantee

7.1. All products have a standard warranty - 1 year from the date of purchase. The warranty can be extended or renewed for a fee. The terms and conditions for the provision of an additional guarantee are discussed separately.

7.2. In the event of a defect, the Buyer shall have the right to demand repair of the goods by sending an appropriate message to the e-mail address of the Seller info@sportkid.eu, indicating the following:

  •        the name of the Buyer;
  •        contact phone number;
  •        number and date of the order;
  •        an accurate description of the non-compliance of the goods with the requirements or defect of the goods;
  •        photos of defects/damages.

In the event that repair of the goods is impossible or not reasonable, the Buyer has the right to demand replacement of the goods for the goods without defects.

7.3. The basis for making claims during the warranty period is the original document certifying the purchase.

7.4. The guarantee does not cover training in the use of the goods, adjustment, maintenance, cleaning, restoration of presentation, as well as the elimination of defects caused by non-compliance with the rules of use, as well as damage caused during transportation after the transfer of the goods to the Buyer.

7.5. The Seller does not eliminate for free the defects of the goods during the warranty period in the event that they are due to:

1)      deterioration of parameters or damage to the goods caused through the fault of the Buyer;

2)      defects caused by improper use of the goods;

3)      normal physical wear of the goods during normal use;

4)      improper use or maintenance (also if the goods were repaired or serviced by a person not authorized by the manufacturer);

5)      damage, replacement or removal of the serial number, check mark or marking of the goods and/or parts;

6)      malfunctions, which were notified to the Buyer before the purchase of the goods;

7)      external factors (including moisture, liquid penetration, mechanical damage, etc.);

7.6. During the liability determining the Seller relies on the expertise carried out by an authorized manufacturer’s representative. If, as a result of the examination, it turns out that the defects were caused by the factors listed above in paragraph 7.5 and is subject to repair, the Buyer is able to order paid repairs.

Goods damaged by liquid or moisture ingress and/or having mechanical damages are only subject to paid repair.

 

8. Other conditions

8.1. All personal data of the Buyer, which became known during the visit to the Seller's e-store and the purchase, are considered confidential information. The Buyer, upon entry into force of the Contract, agrees and the Seller has the right to disclose information about the Buyer to third parties providing services to the Seller (business partners whose duties include the delivery of goods or the provision of financial services, etc.) or in other cases provided for by law cases. The encrypted data channel ensures the security of the personal data and the bank details of the Buyer. The Seller does not have access to this data.

8.2. The Seller has the right to modify and supplement the Terms & Conditions. Changes and amendments to the Terms & Conditions come into force from the moment of publication on the website www.sportkid.eu. In the event that the order is placed before the new Terms & Conditions come into force, the Terms & Conditions actual at the time of the order placing shall apply, unless otherwise provided by law or these requirements.